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Position

Job Title

Client Service Manager (Remote position)

Job Requirement 

Qualifications and Requirements

  • Working experience, knowledge, and a solid understanding of merchandising services, demo services, and other retail solutions services.
  • 3+ years of proven sales records and related client service leadership experience in retail, hospitality, or service-providing industries.
  • 3+ years of experience working at a merchandising agency, retail, or consulting-marketing agency.
  • 3+ years of supervisory experience demonstrating the ability to manage people and teams effectively.
  • Extensive knowledge and network of grocery chains, food suppliers, and CPG makers preferred.
  • Strong sales and business development skills to achieve sales goals monthly, quarterly, and annually.
  • Excellent relationship management skills with clients, oral, and written professional communication.
  • Strong skills in sales projections, sales tracking, and creating sales reports with analytical data.
  • Manage and execute projects, reporting and improving the field operations.
  • Ensure our field team is executing successfully from the start-up of the project to the reconciliation of the execution.
  • Skills in managing and operating the field team, scheduling shifts, maintaining performance quality, and creating invoices.
  • Knowledge of service agreements and contracts as a 3PL.
  • Work closely with clients to understand their needs, identify and resolve issues, and build strong relationships to provide services.
  • Skills in creating proposals, sales material, and sales negotiation and closing.
  • Highly detail-oriented with solid analytical, project-tracking, and problem-solving skills.
  • Lead all start-up activities for existing and new clients
  • A quick learner/self-starter and results-oriented positive attitude.
  • Skills and experience in MS Office365, Teams, Excel, PowerPoint, Quickbooks, and necessary software to implement day-to-day tasks.
  • Other duties may be assigned to help drive sales and deliverables.
  • Other job expectations will be discussed when interviewed.

 

Benefits

  • 100% remote environment with opportunities for business trips and meetings
  • Company-paid dental, vision, life & AD/D insurance
  • Group health insurance opportunity
  • PTO 
  • 401k with a company match
  • Work-life balance and flexibility

Apply Now with your resume